Dr Tiong Ying Ying
Associate Dean, Research and Development
Academic Qualifications
- PhD in Marketing (with Aspiration award for GOT), Faculty of Business, Economics and Accountancy, University Malaysia Sabah, Malaysia, November, 2018
- MBA Master of Business Administration –School of Business and Economics, University Malaysia Sabah, 2013
- BBS Bachelor of Business Studies (Hons) – School of Business and Economics, University Malaysia Sabah, 2010
Academic Society Committee Membership
- Fellow (FHEA), Higher Education Academy UK (HEA): 2021-current
Office No.
+60 85 630100 ext. 2755
Room No.
No. 39, Row 3
Employment History (recent)
- Associate Dean, Faculty of Business, Faculty of Business Curtin University Malaysia [June 2020 to present]
- Lecturer, Department of Marketing, Faculty of Business Curtin University Malaysia [February 2019 to present]
- Higher Degree Research Programme Coordinator, Faculty of Business Curtin University Malaysia [August 2019 to June 2020]
- Grant Research Assistant– Research and Innovation Management Centre, Universiti Malaysia Sabah [2017-2018]
Unit Taught
- Consumer Behaviour
- Services Marketing
- International Marketing
- Digital Communication Management
- Managing Social Media Platform
- Small Business Planning
Research Interests
Sustainable marketing, green marketing strategy, green branding strategy, branding, competitive advantage, firm performance, social innovation, country of origin, public communication, gamification
Publications
Academic Journal Articles
- Tiong, Y. Y., Sondoh Jr, S. L., Tanakinjal, G. H., & Iggau, O. A. (2021). Cleaner operations in hotels: Recommendation for post-pandemic green recovery. Journal of cleaner production, 283, 124621.
- Tiong, Y.Y., Sondoh, S.L., Igau, O.A., Tanakinjal, G.H. (2017). Green employee empowerment and green physical evidence: The green service strategy to enhance firm performance. Asian Journal of Business Research, 7(2), pp. 94-124.
Conference Proceedings / Presentations
- Tiong, Y.Y., Sondoh, S.L., Tanakinjal, G.H., Igau, O.A., (2018). The extended Ps of green marketing mix, differentiation advantage and social quality performance. Presented at 3rd Applied International Business Conference, 23-24 Oct 2018, Labuan.
- Tiong, Y.Y., Sondoh, S.L., Igau, O.A. (2016). Green branding strategy: Towards service differentiation and superior performance. Presented at 6th Global Business and Finance Conference, 27-29 October 2016, Taipei, Taiwan. ISBN: 978-1-925488-19-7.
Research Projects
- Achieving customer loyalty through green branding during COVID – 19, Co-Supervisor [December 2020 – Current]
- The Effective Use of Celebrity Endorsers through Social Media to Influence the Brand Choice Behavior of the Smartphone Buyer, Co-Supervisor [September 2020 – Current]
- Out of Sight, Out of Mind, Out of Planning: Enhancing Visibility of Cultural Tourism Through Digital Technologies During COVID-19 Co-Investigator [July 2020 – Current]
- Keeping Miri Beautiful: How Social Media Can Conserve & Promote Miri – Sibuti Coral Reefs National Park (MSCRNP).
Co-investigator [November 2019 – Current] - Social Media Marketing in Rural Hospitality and Tourism Entrepreneurship. Co-Investigator [September 2019 – Current]
- Digital inclusion in community-based rural entrepreneurship for rural economic development. Principle Investigator [August 2019 – Current]
- Community entrepreneurialism: The role of community branding in building sustainable entrepreneurship among independent, palm oil smallholders in rural Sabah, Malaysia. Co-Investigator [February 2019 – February 2020]
- The research of the usage of the fresh agro-Food in Malaysia within three market segments: Households, factories and hospitality services (Zone Borneo – Sabah, Sarawak and Labuan). Co-Investigator [September 2018 – February 2019]
- Mulberry plantation and production research (community project brainstorming and competition): Social innovation through team entrepreneurial learning (SITEL) research workshop. Co-Investigator [25 – 29 June 2018]
- Green service marketing mix in stimulating firm performance: The moderating effect of urbanisation level in the west versus east Malaysia. Principle Investigator [April 2017 – March 2018]
- Green marketing strategy, competitive advantage and firm performance in the hotel industry (March 2015 – June 2018)
- The relationship of country-of-origin, consumer’s attitudes and purchase intention: A study of automotive products in Kota Kinabalu. Principle Investigator [July – September 2013]
Supervision of Higher Degree by Research Student
Teaching Awards
- Nominees: Curtin Malaysia Learning and Teaching Excellence Awards 2020
- Student Choice Award for Department of Marketing. Curtin Malaysia: 2020
- Student Choice Award for Department of Marketing. Curtin Malaysia: 2019
Professional Affiliations
- Chair, Curtin Malaysia Faculty of Business Research and Development Committee
- Committee Member, Association of Social Innovation Movement Association
- Committee Member, Curtin Malaysia Graduate School Committee
- Committee Member, Curtin Malaysia Office of Research and Development
- Member, Institute of Marketing Malaysia
- Advisor, Curtin Oratory and Debating Society