Dr. Yap Ching Seng

Academic Qualifications

Doctor of Philosophy (Management)
2010
Universiti Tun Abdul Razak, Kuala Lumpur, Malaysia.
Thesis Title: The Strategic Role of Competitive Intelligence and Its Relationship with Organisational Performance in Malaysian Companies.
Supervisor: Professor Datuk Seri Dr. Md Zabid Abdul Rashid

Master of Science (Information Technology)
2001
Universiti Putra Malaysia, Serdang, Selangor, Malaysia.
Project Title: Development of a Human Resource Information System (HRIS) for a Finance Company.
Supervisor: Associate Professor Mohd Hasan Selamat

Bachelor of Science (Hons.) Agribusiness
1998
Universiti Putra Malaysia, Serdang, Selangor, Malaysia.
Project Title: How Fast Food Advertisers Choose and Use Advertising Media in Malaysia.
Supervisor: Dr. Iskandar Abdullah

Office No.

+60 85 443939 ext. 5057

Email

yapchingseng@curtin.edu.my

Room No.

No. 14, Row 1

Employment History

  1. Associate Professor
    Department of Accounting
    Faculty of Business
    Curtin University, Malaysia
    03 August 2015 to present
  2. Assistant Professor
    Graduate School of Business
    Universiti Tun Abdul Razak
    01 November 2010 to 31 July 2015
  3. Lecturer
    Faculty of Accountancy and Management
    Universiti Tunku Abdul Rahman
    19 May 2003 to 31 August 2010
  4. Lecturer
    Department of Business
    KBU International College (now First City University College)
    05 November 2001 to 16 May 2003
  5. Senior Officer
    Business Development Department
    Public Finance Berhad (now Public Bank Berhad)
    13 October 1997 to 04 November 2001

Unit Taught

  1. ISYS 1000 Introduction to Business Information Systems (2016 Sem 1, 2017 Sem 1 & Sem 2, 2018 Sem 1 & Sem 2, 2019 Summer & Sem 1)
  2. MGMT 1001 Communication in Business (2016 Sem 2)
  3. MKTG 3003 Internet Marketing (2015 Sem 2)

Research Interests

  1. Competitive Intelligence
  2. Management Information Systems
  3. Information Management
  4. e-Commerce
  5. e-Government

 

Publications

Academic Journal Articles

  1. See, B. P., Yap, C. S., & Ahmad, R. (2019). Antecedents of continued use and extended use of enterprise systems. Behaviour & Information Technology, 38(4), 384-400. doi: 10.1080/0144929X.2018.1536165
  2. Yap, C. S., Ahmad, R., & Zhu, P. (2018). International tourist satisfaction in Malaysia: Antecedents and consequences. Anatolia: An International Journal of Tourism and Hospitality Research, 29(3), 351-367. doi: 10.1080/13032917.2017.1422769
  3. Yap, C. S., Cheng, B. L., Mohamad Hussain, N., & Ahmad, R. (2018). Innovativeness, market intelligence practices, and firm performance of small- and medium-sized tour operators. Tourism and Hospitality Research, 18(2), 131-142. doi: 10.1177/1467358416636931
  4. Baharon, B. M., Yap C. S., Ashar, S. F. E., Mohd Hanafi, M. H. H., & Mohd Hazmi, M. S. R. (2017). Citizen satisfaction with e-government portals in Malaysia. International Journal of Business and Information12(3), 289-309. doi: 10.6702/ijbi.2017.12.3.3
  5. Yap, C. S., Ong, M. Y.,  & Ahmad, R. (2017). Online product review, product knowledge, attitude and online purchase behavior. International Journal of E-Business Research, 13(3), 33-52. doi: 10.4018/IJEBR.2017070103
  6. Yap, C. S., Lim, Y. M., Jalaludin, F. W., & Lee, T. H. (2016). Determinants of ICT outsourcing among the locally-owned manufacturers in Malaysia. Strategic Outsourcing: An International Journal, 9(3), 324-342. doi: 10.1108/SO-03-2016-0011
  7. Lim, Y. M., Lee, T. H., Yap, C. S., & Ling, C. C. (2016). Employability skills, personal qualities, and early employment problems of entry-level auditors: Perspectives from employers, lecturers, auditors, and students. Journal of Education for Business, 91(4), 185-192. doi: 10.1080/08832323.2016.1153998
  8. Yap, C. S., Cheng, B. L., & Choe, K. L. (2014). Web 2.0 as a tool for market intelligence acquisition in the Malaysian hotel industry. Information Research: An International Electronic Journal, 19(4), Paper isic05. [Available at http://www.informationr.net/ir/19-4/isic/isic05.html]

 Book Chapter 

  1. Mason, C., Yap, C. S., & Newaz, F. T. (2018). How do Malaysian public universities introduce themselves? – A discourse analysis of the introduction section of public universities’ e-portals. In B., Abdul Hamid, S. C., Lee, & A. H., Shaari (Eds.), Discourse in practice: From conventional to digital (pp. 87-116). Bangi: UKM Press.

Conference Proceedings and Presentations

  1. Yap, C. S., Ahmad, R., Newaz, F. T., Mason, C., & Krishnan, M. (2018, October 2-5). An evaluation of e-government portals in Malaysia: The evolutionary perspective. Paper presented at the International Conference on ICT for Transformation (IC-ICT4T), Bandung, Indonesia.
  2. Yap, C. S., Ahmad, R., Hashim, N. A., & Jalaludin, F. W. (2017, November 1-3). Personality traits, entrepreneur’s ambidexterity, and knowledge brokerage: Evidence from technology firms. Paper presented at the Ninth International Conference on Knowledge Management and Information Sharing (KMIS), Funchal, Portugal. doi: 10.5220/0006505000610069
  3. Yap, C. S., Ahmad, R., Mason, C., & Newaz, F. T. (2017, November 1-3). Satisfaction with e-government portals: Perspective of senior citizens. Paper presented at the Ninth International Conference on Knowledge Management and Information Sharing (KMIS), Funchal, Portugal. doi: 10.5220/0006498000410049
  4. Szulczyk, K. R., Ho, P. L., & Yap, C. S. (2017, August 21-22). A dynamic model for estimating renewable energy supply of the Malaysian agriculture sector. Paper presented at the First International Conference on Applied Economics and Policy (ICAEP), Kuala Lumpur, Malaysia.
  5. Yap, C. S., Jalaludin, F. W., Ahmad, R., Ngu, I. Y., Lim, Y. M., & Chan, K. M. (2017, July 17-19). Bridging the digital divide through IT-enabled service innovations: A Service-Dominant Logic perspective. Paper presented at the 21st Pacific Asia Conference on Information Systems (PACIS), Langkawi, Malaysia. [Available at http://aisel.aisnet.org/pacis2017/184/]
  6. Yap, C. S., Ahmad, R., Newaz, F. T., & Mason, C. (2017, July 17-19). Continuous use and extended use of e-government portals. Paper presented at the 21st Pacific Asia Conference on Information Systems (PACIS), Langkawi, Malaysia. [Available at http://aisel.aisnet.org/pacis2017/107/]
  7. Hashim, N. A., Yap, C. S., Ahmad, R., & Jalaludin, F. W. (2017, July 16-17). Entrepreneur’s ambidexterity, knowledge brokerage and entrepreneurial performance: Preliminary findings. Paper presented at the 5th International Conference on Research and Innovation in Information Systems (ICRIIS), Langkawi, Malaysia. doi: 10.1109/ICRIIS.2017.8002534
  8. Hashim, N. A., Yap, C. S., Ahmad, R., Jalaludin, F. W., & Ayob, N. (2016, May 25-27). Entrepreneur’s ambidexterity, knowledge brokerage and entrepreneurial performance. Paper presented at the 33rd Pan-Pacific Conference, Miri, Malaysia.
  9. Yap, C. S., Cheng, B. L., & Choe, K. L. (2014, September 2-5). Web 2.0 as a tool for market intelligence acquisition in the Malaysian hotel industry. Paper presented at the Tenth Information Behaviour Conference (ISIC), Leeds, United Kingdom.

Research Grants

On-going Research

  1. Research Title: Development of Sarawak e-AgriFinance in Transforming Agricultural Sector.
    Awarding Body: Sarawak Multimedia Authority, Sarawak, Malaysia
    Amount: RM300,000
    Duration: November 2018 – October 2020
    Research Role: Co-Researcher
  2. Research Title: Information-Seeking Behaviour of the Rural Dwellers in the Digital Age: The Savolainen’s Model.
    Research Code: FRGS/1/2018/SS03/CURTIN/03/02
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Education, Malaysia
    Amount: RM75,000
    Duration: January 2019 – December 2020
    Research Role: Co-Researcher
  3. Research Title: The role of IT-Enabled Service Innovations in Bridging Digital Divide: The Service-Dominant Logic Perspective.
    Research Code: FRGS/1/2018/SS03/UTAR/03/01
    Amount: RM50,000
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Education, Malaysia
    Duration: January 2019 – December 2020
    Research Role: Co-Researcher
  4. Research Title: Entrepreneurial Orientation of Small and Medium Practices in Malaysia.
    Awarding Body: Faculty of Business, Curtin University, Malaysia
    Amount: RM8,000
    Duration: November 2016 – present
    Research Role: Co-Researcher

Completed Research

  1. Research Title: A Dynamic General Equilibrium Model to Mitigate Greenhouse Gas Emissions: The Malaysian Agriculture Sector.
    Research Code: FRGS/1/2016/SS08/CURTIN/02/1
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM50,000
    Duration: July 2016 – June 2018
    Research Role: Co-Researcher
  2. Research Title: The Influence of Virtual Communities in Enhancing the Use of e-Government Services in Malaysia.
    Research Code: FRGS/1/2015/SS01/UNIRAZAK/02/2
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM70,200
    Duration: September 2015 – November 2017
    Research Role: Co-Researcher
  3. Research Title: Knowledge Brokerage and Entrepreneurial Performance.
    Research Code: FRGS/1/2014/SS05/UNIRAZAK/02/1
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM70,000
    Duration: July 2014 – December 2016
    Research Role: Principal Researcher
  4. Research Title: Service Innovation: Towards A Sustainable Competitive Advantage in the Malaysian Tourism Industry.
    Research Code: FRGS/1/2013/SS05/UNIRAZAK/02/1
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM80,000
    Duration: July 2013 – June 2016
    Research Role: Co-Researcher
  5. Research Title: Web 2.0 Applications as the Tools for Acquiring Market Intelligence in the Malaysian Tourism Industry.
    Research Code: FRGS/1/11/SS/UNITAR/03/2
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM40,000
    Duration: July 2011 – December 2013
    Research Role: Principal Researcher
  6. Research Title: Social Innovation – A Means of Improving the Quality of Life of the Malaysian Society.
    Research Code: FRGS/1/11/SS/UNITAR/03/3
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM30,000
    Duration: July 2011 – December 2013
    Research Role: Co-Researcher
  7. Research Title: A Survey on Factors Determining the Employment Success of Entry-Level Auditors in Malaysia.
    Awarding Body: Malaysian Accountancy Research and Education Foundation (MAREF), Malaysian Institute of Accountants (MIA)
    Amount: RM10,000
    Duration: 2009 – 2011
    Research Role: Co-Researcher

Higher Degree Research Supervision

On-going Supervision

PhD

  1. Student Name: Ms. Ivy Hii Siaw Hung
    Research Title: Determinants of Risky Asset Investment
    University: Curtin University, Malaysia
    Role: Main supervisor
    Period: May 2017 – present
  2. Student Name: Mr. Tan Kim Lim
    Research Title: Effects of Psychological Capital on the Relationship between Meaningful Work, Job Burnout and Employee Engagement
    University: Curtin University, Malaysia
    Role: Main supervisor
    Period: Jan 2018 – present
  3. Student Name: Ms. Ho Jie Min
    Research Title: Event Tourism
    University: Curtin University, Malaysia
    Role: Co-supervisor
    Period: December 2018 – present

MPhil

  1. Student Name: Ms. Jennifer Chong Lai Yee
    Research Title: Board Diversity and Environmental Disclosure Practices of Malaysian Public Listed Companies.
    University: Curtin University, Malaysia
    Role: Co-supervisor
    Period: March 2017 – present
  2. Student Name: Ms. Wu Xiao Qian
    Research Title: How Does Digital Finance Support Personal Financial Management in Rural China?
    University: Curtin University, Malaysia
    Role: Main supervisor
    Period: July 2017 – present

Completed Supervision

MPhil

  1. Student Name: Ms. Yaa Serwaa-Akoto Amoah
    Research Title: Internationalisation Strategies of Emerging Market Firms: The Case of Sarawak.
    University: Curtin University, Malaysia
    Role: Main supervisor
    Period: July 2017 – September 2018

Examiner of MPhil Dissertation

  1. Student Name: Ms. Erica Chua Ning Jia
    Research Title: Entrepreneurial Orientation in Malaysian Family Firms.
    University: Universiti Tunku Abdul Rahman, Malaysia
    Date: 19 December 2018

Membership of Professional Association

  1. Association for Information Systems (AIS)
    Since December 2013

Academic Journal Editorial Board

  1. Journal of Information and Knowledge Management
    Since September 2015

Reviewer of Academic Journals

  1. Current Issues in Tourism
    October 2018
  2. International Journal of Business Information Systems
    March 2018
  3. Asian Academy of Management Journal
    May 2017, July 2018
  4. International Journal of Innovation and Learning
    August 2016 & December 2018
  5. Pertanika Journal of Social Sciences & Humanities
    May & August 2016, April & July 2018
  6. International Journal of Hospitality Management
    August 2015
  7. Aslib Journal of Information Management
    June 2015
  8. Gadjah Mada International Journal of Business
    September 2014

Researcher ID

ORCID: 0000-0002-4181-6589

ResearcherID: H-2833-2014

Scopus Author ID: 37103218100 

Semantic Scholar ID: 2124349

Google Scholar

ResearchGate

Academia.edu

Mendeley

Updated on 22 January 2019

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