Dr. Yap Ching Seng

 

Academic Qualifications

Doctor of Philosophy (Management)
2010
Universiti Tun Abdul Razak, Kuala Lumpur, Malaysia.
Thesis Title: The Strategic Role of Competitive Intelligence and Its Relationship with Organisational Performance in Malaysian Companies.
Supervisor: Professor Datuk Seri Dr. Md Zabid Abdul Rashid

Master of Science (Information Technology)
2001
Universiti Putra Malaysia, Serdang, Selangor, Malaysia.
Project Title: Development of a Human Resource Information System (HRIS) for a Finance Company.
Supervisor: Associate Professor Mohd Hasan Selamat

Bachelor of Science (Hons.) Agribusiness
1998
Universiti Putra Malaysia, Serdang, Selangor, Malaysia.
Project Title: How Fast Food Advertisers Choose and Use Advertising Media in Malaysia.
Supervisor: Dr. Iskandar Abdullah

 

Office No.

+60 85 443939 ext. 5057

 

Email

yapchingseng@curtin.edu.my

 

Room No.

No. 14, Row 1

 

Employment History

  1. Associate Professor
    Department of Accounting
    Faculty of Business
    Curtin University, Malaysia
    02 August 2015 to present
  2. Assistant Professor
    Graduate School of Business
    Universiti Tun Abdul Razak
    01 November 2010 to 31 July 2015
  3. Lecturer
    Faculty of Accountancy and Management
    Universiti Tunku Abdul Rahman
    19 May 2003 to 31 August 2010
  4. Lecturer
    Department of Business
    KBU International College (now First City University College)
    05 November 2001 to 16 May 2003
  5. Senior Officer
    Business Development Department
    Public Finance Berhad (now Public Bank Berhad)
    13 October 1997 to 04 November 2001

 

Unit Taught

  1. ISYS1000 Introduction to Business Information Systems (2016 Sem 1, 2017 Sem 1 & Sem 2)
  2. MGMT1001 Communication in Business (2016 Sem 2)
  3. MKTG3003 Internet Marketing (2015 Sem 2)

 

Research Interests

  1. Competitive Intelligence
  2. Management Information Systems
  3. Information Management
  4. e-Commerce
  5. e-Government

 

Publications

Academic Journal Articles

  1. Yap, C. S., Cheng, B. L., Mohamad Hussain, N., & Ahmad, R. (2017). Innovativeness, market intelligence practices, and firm performance of small- and medium-sized tour operators. Tourism and Hospitality Research, forthcoming, doi: 10.1177/1467358416636931
  2. Baharon, B. M., Yap C. S., Ashar, S. F. E., Mohd Hanafi, M. H. H., & Mohd Hazmi, M. S. R. (2017). Citizen satisfaction with e-government portals in Malaysia. International Journal of Business and Information12(3), 289-309. doi: 10.6702/ijbi.2017.12.3.3
  3. Yap, C. S., Ong, M. Y.,  & Ahmad, R. (2017). Online product review, product knowledge, attitude and online purchase behavior. International Journal of E-Business Research, 13(3), 33-52. doi: 10.4018/IJEBR.2017070103
  4. Yap, C. S., Lim, Y. M., Jalaludin, F. W., & Lee, T. H. (2016). Determinants of ICT outsourcing among the locally-owned manufacturers in Malaysia. Strategic Outsourcing: An International Journal, 9(3), 324-342. doi: 10.1108/SO-03-2016-0011
  5. Lim, Y. M., Lee, T. H., Yap, C. S., & Ling, C. C. (2016). Employability skills, personal qualities, and early employment problems of entry-level auditors: Perspectives from employers, lecturers, auditors, and students. Journal of Education for Business, 91(4), 185-192. doi: 10.1080/08832323.2016.1153998
  6. Yap, C. S., Cheng, B. L., & Choe, K. L. (2014). Web 2.0 as a tool for market intelligence acquisition in the Malaysian hotel industry. Information Research: An International Electronic Journal, 19(4), Paper isic05. [Available at http://www.informationr.net/ir/19-4/isic/isic05.html]
  7. Yap, C. S., Abdul Rashid, M. Z., & Amat Sapuan, D. (2013). Strategic uncertainty and firm performance: The mediating role of competitive intelligence practices. Journal of Information & Knowledge Management, 12(4), 1-14. doi: 10.1142/S0219649213500287
  8. Yap, C. S., Abdul Rashid, M. Z., & Amat Sapuan, D. (2013). Perceived environmental uncertainty and competitive intelligence practices. VINE: The Journal of Information and Knowledge Management Systems, 43(4), 462-481. doi: 10.1108/VINE-11-2011-0058
  9. Yap, C. S., Lim, Y. M., & Lee, T. H. (2013). Explaining IT outsourcing satisfaction using Domberger’s theory: An SME perspective. Gadjah Mada International Journal of Business, 15(1), 45-60. doi: 10.22146/gamaijb.5400
  10. Ayob, N., Yap, C. S., Amat Sapuan, D., & Abdul Rashid, M. Z. (2013). Social entrepreneurial intention among business undergraduates: Evidence from an emerging economy. Gadjah Mada International Journal of Business, 15(3), 249-267. doi: 10.22146/gamaijb.5470
  11. Yap, C. S., Abdul Rashid, M. Z., & Amat Sapuan, D. (2012). Organizational strategy and competitive intelligence practices in Malaysian public listed companies. Information Research: An International Electronic Journal, 17(4), Paper 552. [Available at http://InformationR.net/ir/17-4/paper552.html]
  12. Yap, C. S., & Abdul Rashid, M. Z. (2011). Competitive intelligence practices and firm performance. Libri: International Journal of Libraries and Information Services, 61(3), 175-189. doi: 10.1515/libr.2011.015
  13. Yap, C. S., & Abdul Rashid, M. Z. (2011). Acquisition and strategic use of competitive intelligence. Malaysian Journal of Library and Information Science, 16(1), 125-136. [Available at http://ejum.fsktm.um.edu.my/ArticleInformation.aspx?ArticleID=1026]
  14. Lee, T. H., Tam, C. L., Yap, C. S., & Lim, Y. M. (2011). Accounting research publication productivity: A study of the Asia Pacific region. Academy of Taiwan Business Management Review, 7(1), 111-120.

 Professional Journal Articles

  1. Lee, T. H., Lim, Y. M., Yap, C. S., & Ling, C. C. (2013). Audit juniors in Malaysia: Issues and challenges. MAREF Review, 4(2), 10-12.
  2. Lee, T. H., Lim, Y. M., Yap, C. S., & Tam, C. L. (2011). Stress at work amongst auditors: Is there a light at the end of the tunnel? MAREF Review, 1(2), 1-3. [Available at http://www.maref.org.my/pdf/MAREF-Review-Vol-1-Issue-2-2010-2011.pdf]

 Conference Proceedings and Presentations

  1. Yap, C. S., Ahmad, R., Hashim, N. A., & Jalaludin, F. W. (2017, November 1-3). Personality traits, entrepreneur’s ambidexterity, and knowledge brokerage: Evidence from technology firms. Paper presented at the Ninth International Conference on Knowledge Management and Information Sharing (KMIS), Funchal, Portugal. doi: 10.5220/0006505000610069
  2. Yap, C. S., Ahmad, R., Mason, C., & Newaz, F. T. (2017, November 1-3). Satisfaction with e-government portals: Perspective of senior citizens. Paper presented at the Ninth International Conference on Knowledge Management and Information Sharing (KMIS), Funchal, Portugal. doi: 10.5220/0006498000410049
  3. Szulczyk, K. R., Ho, P. L., & Yap, C. S. (2017, August 21-22). A dynamic model for estimating renewable energy supply of the Malaysian agriculture sector. Paper presented at the First International Conference on Applied Economics and Policy (ICAEP), Kuala Lumpur, Malaysia.
  4. Yap, C. S., Jalaludin, F. W., Ahmad, R., Ngu, I. Y., Lim, Y. M., & Chan, K. M. (2017, July 17-19). Bridging the digital divide through IT-enabled service innovations: A Service-Dominant Logic perspective. Paper presented at the 21st Pacific Asia Conference on Information Systems (PACIS), Langkawi, Malaysia. [Available at http://aisel.aisnet.org/pacis2017/184/]
  5. Yap, C. S., Ahmad, R., Newaz, F. T., & Mason, C. (2017, July 17-19). Continuous use and extended use of e-government portals. Paper presented at the 21st Pacific Asia Conference on Information Systems (PACIS), Langkawi, Malaysia. [Available at http://aisel.aisnet.org/pacis2017/107/]
  6. Hashim, N. A., Yap, C. S., Ahmad, R., & Jalaludin, F. W. (2017, July 16-17). Entrepreneur’s ambidexterity, knowledge brokerage and entrepreneurial performance: Preliminary findings. Paper presented at the 5th International Conference on Research and Innovation in Information Systems (ICRIIS), Langkawi, Malaysia. doi: 10.1109/ICRIIS.2017.8002534
  7. Hashim, N. A., Yap, C. S., Ahmad, R., Jalaludin, F. W., & Ayob, N. (2016, May 25-27). Entrepreneur’s ambidexterity, knowledge brokerage and entrepreneurial performance. Paper presented at the 33rd Pan-Pacific Conference, Miri, Malaysia.
  8. Yap, C. S., Cheng, B. L., & Choe, K. L. (2014, September 2-5). Web 2.0 as a tool for market intelligence acquisition in the Malaysian hotel industry. Paper presented at the Tenth Information Behaviour Conference (ISIC), Leeds, United Kingdom.
  9. Yap, C. S., Abdul Rashid, M. Z., & Amat Sapuan, D. (2013, November 1-2). Strategic uncertainty, competitive intelligence practices and firm performance. Paper presented at the Ninth International Conference on Knowledge Management (ICKM), Montreal, Canada.
  10. Yap, C. S., Cheng, B. L., & Choe, K. L. (2013, November 1-2). Web 2.0 as a tool for market intelligence acquisition. Paper presented at the Ninth International Conference on Knowledge Management (ICKM), Montreal, Canada.
  11. Ayob, N., Yap, C. S., Amat Sapuan, D., & Abdul Rashid, M. Z. (2013, September 2-4). Social innovation: A means of improving the quality of life in the Malaysian society. Paper presented at the Fifth International Social Innovation Research Conference (ISIRC),  Oxford, United Kingdom.
  12. Yap, C. S., Lim, Y. M., & Jalaludin, F. W. (2012, December 19-21). Determinants of IT outsourcing in Malaysian manufacturing firms. Paper presented at the Fifth International Borneo Business Conference (IBBC) 2012,  Tawau, Malaysia.
  13. Lee, T. H., Lim, Y. M., Yap, C. S., & Ling, C. C. (2012, November 9-12). University graduates’ employability for the position of entry-level auditors: Perspectives of employers, auditors, lecturers and students. Paper presented at the 13th Annual Conference of the Asian Academic Accounting Association (AAAA),  Kyoto, Japan.
  14. Ayob, N., Yap, C. S., Amat Sapuan, D., & Abdul Rashid, M. Z. (2012, September 12-14). Social entrepreneurial intention among business undergraduates: Evidence from an emerging economy. Paper presented at the Fourth International Social Innovation Research Conference (ISIRC), Birmingham, United Kingdom.
  15. Yap, C. S., Abdul Rashid, M. Z., & Amat Sapuan, D. (2012, September 5-7). Organizational strategy and competitive intelligence practices. Paper presented at the Ninth Information Behaviour Conference (ISIC), Tokyo, Japan.
  16. Lee, T. H., Yap, C. S., Lim, Y. M., & Tam, C. L. (2012, February 21-23). Measuring publication achievement of prolific accounting researchers in Asia Pacific. Paper presented at the Second Accounting Research & Education Conference (AREC), Shah Alam, Malaysia.

 

Research Grants

On-going Research

  1. Research Title: Entrepreneurial Orientation of Small and Medium Practices in Malaysia.
    Awarding Body: Faculty of Business, Curtin University, Malaysia
    Amount: RM8,000
    Duration: November 2016 – present
    Research Role: Co-Researcher
  2. Research Title: A Dynamic General Equilibrium Model to Mitigate Greenhouse Gas Emissions: The Malaysian Agriculture Sector.
    Research Code: FRGS/1/2016/SS08/CURTIN/02/1
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM50,000
    Duration: July 2016 – present
    Research Role: Co-Researcher
  3. Research Title: The Influence of Virtual Communities in Enhancing the Use of e-Government Services in Malaysia.
    Research Code: FRGS/1/2015/SS01/UNIRAZAK/02/2
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM70,200
    Duration: September 2015 – present
    Research Role: Co-Researcher

Completed Research

  1. Research Title: Knowledge Brokerage and Entrepreneurial Performance.
    Research Code: FRGS/1/2014/SS05/UNIRAZAK/02/1
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM70,000
    Duration: July 2014 – December 2016
    Research Role: Principal Researcher
  2. Research Title: Service Innovation: Towards A Sustainable Competitive Advantage in the Malaysian Tourism Industry.
    Research Code: FRGS/1/2013/SS05/UNIRAZAK/02/1
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM80,000
    Duration: July 2013 – June 2016
    Research Role: Co-Researcher
  3. Research Title: Web 2.0 Applications as the Tools for Acquiring Market Intelligence in the Malaysian Tourism Industry.
    Research Code: FRGS/1/11/SS/UNITAR/03/2
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM40,000
    Duration: July 2011 – December 2013
    Research Role: Principal Researcher
  4. Research Title: Social Innovation – A Means of Improving the Quality of Life of the Malaysian Society.
    Research Code: FRGS/1/11/SS/UNITAR/03/3
    Awarding Body: Fundamental Research Grant Scheme, Ministry of Higher Education, Malaysia
    Amount: RM30,000
    Duration: July 2011 – December 2013
    Research Role: Co-Researcher
  5. Research Title: A Survey on Factors Determining the Employment Success of Entry-Level Auditors in Malaysia.
    Awarding Body: Malaysian Accountancy Research and Education Foundation (MAREF), Malaysian Institute of Accountants (MIA)
    Amount: RM10,000
    Duration: 2009 – 2011
    Research Role: Co-Researcher

 

Higher Degree Research Supervision

On-going Supervision

  1. Student Name: Ms. Michelle Phua Siew Huei
    Course: PhD
    Research Title: Boardroom Gender Diversity and Sustainability Disclosures of Malaysian Public Listed Companies.
    University: Curtin University, Malaysia
    Role: Co-supervisor
    Period: March 2017 – present
  2. Student Name: Ms. Jennifer Chong Lai Yee
    Course: MPhil
    Research Title: Board Diversity and Environmental Disclosure Practices of Malaysian Public Listed Companies.
    University: Curtin University, Malaysia
    Role: Co-supervisor
    Period: March 2017 – present
  3. Student Name: Ms. Ivy Hii Siaw Hung
    Course: MPhil
    Research Title: Determinants of Individual’s Asset Allocation in Malaysia.
    University: Curtin University, Malaysia
    Role: Co-supervisor
    Period: May 2017 – present
  4. Student Name: Ms. Wu Xiao Qian
    Course: MPhil
    Research Title: How Does Digital Finance Support Personal Financial Management in Rural China?
    University: Curtin University, Malaysia
    Role: Main supervisor
    Period: July 2017 – present
  5. Student Name: Ms. Yaa Serwaa-Akoto Amoah
    Course: MPhil
    Research Title: Internationalisation Strategies of Emerging Market Firms: The Case of Sarawak.
    University: Curtin University, Malaysia
    Role: Main supervisor
    Period: July 2017 – present

 

Membership of Professional Association

  1. Association for Information Systems (AIS)
    Since December 2013

 

Academic Journal Editorial Board

  1. Journal of Information and Knowledge Management
    Since September 2015

 

Reviewer of Academic Journals

  1. Asian Academy of Management Journal
    May 2017
  2. International Journal of Innovation and Learning
    August 2016
  3. Pertanika Journal of Social Sciences & Humanities
    May & August 2016
  4. International Journal of Hospitality Management
    August 2015
  5. Aslib Journal of Information Management
    June 2015
  6. Gadjah Mada International Journal of Business
    September 2014

 

Researcher ID

ORCID: 0000-0002-4181-6589

Thomson Reuters ResearcherID: H-2833-2014

Scopus Author ID: 37103218100 ; 57192180544 ; and 57194229275

Google Scholar

Academia.edu

ResearchGate

 

 

Updated on 10 July 2017

Share this